Website Privacy Policy

This Privacy Policy applies to all personal information collected by Hornet Press Pty Ltd (we, us or our) via our websites located at https://hornetpress.com.au/ and https://hornetpress.store/ (Website).

1. What information do we collect?

The kind of Personal Information that we collect from you will depend on how you use the website. The Personal Information which we collect and hold about you may include:

– Names, addresses, phone numbers and email addresses

– Payment and invoicing details

– Employment information (for staff and contractors)

– Business details of suppliers and customers

 

2. Types of information

The Privacy Act 1998 (Cth) (Privacy Act) defines types of information, including Personal Information and Sensitive Information.

Personal Information means information or an opinion about an identified individual or an individual who is reasonably identifiable:

(a) whether the information or opinion is true or not; and

(b) whether the information or opinion is recorded in a material form or not.

If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as “Personal Information” and will not be subject to this privacy policy.

Sensitive Information is defined in the Privacy Act as including information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive Information will be used by us only:

(a) for the primary purpose for which it was obtained; or

(b) for a secondary purpose that is directly related to the primary purpose; and

(c) with your consent or where required or authorised by law.

 

3. How we collect your Personal Information

(a) We may collect Personal Information from you whenever you; place printing orders or request quotes, supply goods or services, apply for employment or work with us, and contact us by phone, email, or in person.

(b) We may also collect cookies from your computer which enables us to tell when you use the website and to help customize your website experience. As a general rule however, it is not possible to identify you personally from our use of cookies.

(c) We generally don’t collect Sensitive Information, but when we do, we will comply with the preceding paragraph.

(d) Where reasonable and practicable we collect your Personal Information from you only. However, sometimes we may be given information by a third party, in cases like this we will take steps to make you aware of the information that was provided by a third party.

 

4. Purpose of collection

(a) We collect Personal Information to; process printing orders and payment, manage customer and supplier relationships, ensure workplace safety and compliance, meet legal and regulatory obligations, communicate with staff, customer and other suppliers.

(b) We customarily only disclose Personal Information to our service providers who assist us in operations (e.g., IT, payroll, auditing). Your Personal Information may also be exposed to regulatory authorities when required by law and by other parties with the individual’s consent.

(c) We do NOT sell or trade personal information.

 

5. Security, Access and correction

(a) We take reasonable steps to protect personal information from misuse, loss, unauthorized access, modification, or disclosure. This includes secure storage systems and restricted access to sensitive data. Most of the Personal Information that is stored in our client files and records will be kept for a maximum of 7 years to fulfill our record keeping obligations.

(b) The Australian Privacy Principles:

    (i) permit you to obtain access to the Personal Information we hold about you in certain circumstances (Australian Privacy Principle 12); and

    (ii) allow you to correct inaccurate Personal Information subject to certain exceptions (Australian Privacy Principle 13).

(c) Individuals have the right to request access to their personal information and to ask for corrections if it is inaccurate, out of date, or incomplete. Requests can be made in writing to our Privacy Officer.

 

6. Complaint procedure

If you have a complaint concerning the manner in which we maintain the privacy of your Personal Information, please contact us as on the contact details set out at the bottom of this policy. All complaints will be considered by our Privacy Officer and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.

 

7. Overseas transfer

Your Personal Information will generally not be disclosed to recipients outside Australia unless you expressly request us to do so. If you request us to transfer your Personal Information to an overseas recipient, we will ensure appropriate safety measures are in place.

 

8. How to contact us about privacy

If you have any queries, or if you seek access to your Personal Information, or if you have a complaint about our privacy practices, you can contact us through: hornet@hornetpress.com.au

 

9. Privacy Officer

John Mandile Hornet Press

73 Rushdale Street, Knoxfield VIC 3180

03 9763 9166 hornet@hornetpress.com.au

 

10. Update to this Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website or upon request.